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	<title>Rational Riot &#187; heart</title>
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	<description>It's all about you!</description>
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		<title>You Demand Excellence</title>
		<link>http://www.rationalriot.com/you-demand-excellence</link>
		<comments>http://www.rationalriot.com/you-demand-excellence#comments</comments>
		<pubDate>Sat, 08 Mar 2008 12:45:39 +0000</pubDate>
		<dc:creator>Mickey</dc:creator>
				<category><![CDATA[You]]></category>
		<category><![CDATA[anger]]></category>
		<category><![CDATA[co workers]]></category>
		<category><![CDATA[customer satisfaction]]></category>
		<category><![CDATA[decay]]></category>
		<category><![CDATA[decline]]></category>
		<category><![CDATA[fear and laziness]]></category>
		<category><![CDATA[half hour]]></category>
		<category><![CDATA[having a bad day]]></category>
		<category><![CDATA[heart]]></category>
		<category><![CDATA[job]]></category>
		<category><![CDATA[money]]></category>
		<category><![CDATA[pshaw]]></category>
		<category><![CDATA[restaurant customers]]></category>
		<category><![CDATA[service man]]></category>
		<category><![CDATA[smoke break]]></category>

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		<description><![CDATA[You have watched the decay of customer satisfaction decline with anger in your heart.  Once upon a time, there were companies that cared about the customer.  There were bosses that loved their workers, and there were co-workers that put in everything they had to give.
You can see, all around the restaurant, customers that [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.rationalriot.com/wp-content/uploads/2008/03/certificate_of_excellence.gif" alt="certificate_of_excellence.gif" /><span class="you">You</span> have watched the decay of customer satisfaction decline with anger in your heart.  Once upon a time, there were <a href="http://gridskipper.com/travel/san-francisco/the-san-francisco-bad-service-board-game-328841.php" target="_blank">companies that cared about the customer</a>.  There were bosses that loved their workers, and there were co-workers that put in everything they had to give.</p>
<p>You can see, all around the restaurant, <a href="http://smrgroup.wordpress.com/2007/10/30/the-law-of-the-garbage-trucks/" target="_blank">customers that are unhappy</a>, yet unwilling to demand proper service.  You look around and you see that fear and laziness have allowed excellence to decay into barely tolerable.</p>
<p style="text-align: center"><img src="http://www.rationalriot.com/wp-content/uploads/2008/03/reachover.jpg" alt="reachover.jpg" /></p>
<p>You make excuses why something might be less than excellent.  You dismiss a problem thinking someone might be <a href="http://glumbert.com/wii/view.php?name=baddayoffice" target="_blank">having a bad day</a>.</p>
<p>You are tired of sub-par performance from those around you.  You want the best there is, not the best someone has the energy to muster despite not having a smoke break in like&#8230; a whole half hour&#8230; pshaw!</p>
<p style="text-align: center"><img src="http://www.rationalriot.com/wp-content/uploads/2008/03/monkeysmoke.jpg" alt="monkeysmoke.jpg" /></p>
<p>When you spend the money that you earned, you want your products to work.  When you do have a problem, you want to speak to someone who is courteous and  wants to take care of the problem.  You want the service man to show up on time and with all the tools needed for the job.</p>
<p>You demand excellence from yourself, and you should demand it from others.</p>
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		<title>You Can Say, &#8220;I Love You&#8221;</title>
		<link>http://www.rationalriot.com/you-can-say-i-love-you</link>
		<comments>http://www.rationalriot.com/you-can-say-i-love-you#comments</comments>
		<pubDate>Fri, 29 Feb 2008 10:34:58 +0000</pubDate>
		<dc:creator>Mickey</dc:creator>
				<category><![CDATA[You]]></category>
		<category><![CDATA[all apologies]]></category>
		<category><![CDATA[brooks]]></category>
		<category><![CDATA[feelings]]></category>
		<category><![CDATA[heart]]></category>
		<category><![CDATA[heartache]]></category>
		<category><![CDATA[love]]></category>
		<category><![CDATA[relationship]]></category>
		<category><![CDATA[risk]]></category>
		<category><![CDATA[wonderful feeling]]></category>

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		<description><![CDATA[You have a wonderful feeling in your heart. The problem is, you have trouble outwardly expressing all the feelings you have inside. After all the times you have been hurt, that is understandable.
You know that the person that is causing these feelings would really appreciate hearing how wonderful you feel. That person would be so [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.rationalriot.com/wp-content/uploads/2008/02/heart.jpg" alt="heart.jpg" /><span class="you">You</span> have a wonderful feeling in your heart. The problem is, you have trouble outwardly expressing all the feelings you have inside. After all the times you have been hurt, that is understandable.</p>
<p>You know that the person that is causing these feelings would really appreciate hearing how wonderful you feel. That person would be so grateful to hear of their importance in your life.</p>
<p>Given your past, though, it is no wonder why you feel so reserved. You know and understand and grasp the idea that positivity begets positivity. You know that declaring your love every day would only bring a stronger relationship, a more relaxed and stable bond, and would bring so much joy to the other person.</p>
<p>But you are still reserved. You do not wish to repeat the mistakes of the past.</p>
<p>You do realize, though, that the past is long gone. It is time to get busy living, or get busy dying. (With all apologies to Brooks Hatlen.)</p>
<p>Believe it or not, you can let yourself go without losing yourself.  You can express what you feel inside without putting yourself at any more risk than you are now by being reserved.  Heartache happens.  Regardless of what you say or do not say.  You should enjoy every moment, every relationship, every success, and every good feeling.</p>
<p>You know you should not hold back anymore.  So don&#8217;t!</p>
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